Over the last one decade, rapid changes in IT management software have been witnessed largely as a result of business automation, digitalization and globalization. To cope with these changes, organizations have come to appreciate the vital role played by two important factors – agility and adaptability. The solution now is to achieve more while using less.

The advent of enterprise content management is one of the best news in recent years for business establishments. It is has brought with it such changes in the organization and management of information that it is hard to imagine what chaos were there before its arrival. Like with all good things, nonetheless, ECM has brought some challenges with it. Luckily they are not insurmountable.